Type of data we collect
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; login; your name, mobile phone number, e-mail address; addresses (optional input), our account password; preferred language preference in your browser, computer and connection information and purchase history; instant messaging with your mobile phone and/or desktop. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, mobile phone number, email, address, our member account password, communications); payment details (no credit card information), comments, feedback, product reviews, recommendations.
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, mobile number, address and email address. Your personal information will be used for the specific reasons stated above only. We do not sell your data or disclose it to third party.
Reason we collect such personal information
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners (e.g. delivery service) may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
Store and use the collected personal information
Our website is hosted on the Wix.com online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
We do not accept online payment from our website and therefore not use the online payment gateway offered by Wix.com.
Communicate with our website visitors
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable HKSAR laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone and text messages.
We employ cookies and similar technologies to improve your user experience and navigation online. Cookies are pieces of data that sites and services can set on your browser or device that can be read on future visits. You should read below to understand what type of cookies we use, the information we collect using cookies and how that information is used.
Essential cookies: Allow us to offer you the best possible experience when accessing and navigating through our website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account to access the content.
Marketing cookies: Allow us to collect required user data to send digital advertising or marketing campaigns from the Wix platform. For example, these cookies let us recognize that you have particular interests or made purchases from us. Cookies used by social media will be used when you share information with social media, such as Facebook, Instagram, WhatsApp, YouTube. The social network will record that you have done this. This information may be linked to their advertising activities.
Functionality cookies: Let us operate the site in accordance with the choices you make. For example, we will recognize your username and remember how you customized the site during future visits.
Analytical cookies: Collect aggregated data for statistical purposes on how our visitors use the website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the website.
If you want to restrict or block the cookies that are set by our website, you can do so through your browser setting. You may also reject our usage of cookies from the cookie banner in our website.
Click here to learn more about cookies.
Withdraw your consent
If you don’t want us to process your data anymore, please email us at firstname.lastname@example.org or mail to Flat A, 6/F, Lok's Industrial Building, 204 Tsat Tsz Mui Road, North Point, Hong Kong.
Question about your profile information
If you would like to correct, amend or delete your personal information we have about you, please email us at email@example.com or mail to Flat A, 6/F, Lok's Industrial Building, 204 Tsat Tsz Mui Road, North Point, Hong Kong.